Social Navigation

Instagram backup after global outage of more than 1,80,000 users; The company blames the “technical problem”


The company said Sunday that the Meta Platform’s Instagram has been backed up for most users, after resolving a technical issue that disrupted services for thousands of people.

“Earlier today, a technical issue caused some people to have difficulty accessing Instagram. We resolved the issue as quickly as possible for everyone affected,” a Meta spokesperson told Reuters.

The company did not disclose the number of users affected by the disruption. Outage tracking website showed more than 100,000 incidents in the US, 24,000 in Canada and more than 56,000 in Britain.

More than 180,000 users reported problems accessing Instagram at the height of the outage.

Instagram went down for some users on Sunday from around 5:45 PM EST (2145 GMT), according to outage tracking website The number of outages is down to just over 7,000 reported as of 8:30 PM EST.

Downdetector tracks outages by aggregating status reports from several sources, including users.

According to a recent report, Instagram plans to launch a text-based app to compete with Twitter that may debut in June, Bloomberg News reported Friday, citing people familiar with the matter.

According to the report, Facebook’s guardian is testing the product with influencers and some creators.

The company did not immediately respond to a Reuters request for comment.

Alex Heath said in a newsletter that Meta has been reaching out to talent agencies and celebrities to gauge their interest in trying an early version of the app, which will be integrated with Instagram.

The report also states that parent company Meta has secretly made the new app available to select creators for several months. It is said to be separate from Instagram but allows people to link accounts.

© Thomson Reuters 2023

Samsung Galaxy A34 5G was recently launched by the company in India along with the more expensive Galaxy A54 5G smartphone. How does this phone deal with Nothing Phone 1 and iQoo Neo 7? We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcast.
Affiliate links may be generated automatically – see our Ethics Statement for details.

Joanna Swanson

Joanna Swanson is Europe correspondent at the Thomson Reuters Foundation based in Brussels covering politics, culture, business, climate change, society, economies and inclusive tech. With specific focus in breaking news, she has covered some of the world's most significant stories.