Instagram backup after global outage of more than 1,80,000 users; The company blames the “technical problem”
The company said Sunday that the Meta Platform’s Instagram has been backed up for most users, after resolving a technical issue that disrupted services for thousands of people.
“Earlier today, a technical issue caused some people to have difficulty accessing Instagram. We resolved the issue as quickly as possible for everyone affected,” a Meta spokesperson told Reuters.
The company did not disclose the number of users affected by the disruption. Outage tracking website Downdetector.com showed more than 100,000 incidents in the US, 24,000 in Canada and more than 56,000 in Britain.
More than 180,000 users reported problems accessing Instagram at the height of the outage.
Instagram went down for some users on Sunday from around 5:45 PM EST (2145 GMT), according to outage tracking website Downdetector.com. The number of outages is down to just over 7,000 reported as of 8:30 PM EST.
Downdetector tracks outages by aggregating status reports from several sources, including users.
According to a recent report, Instagram plans to launch a text-based app to compete with Twitter that may debut in June, Bloomberg News reported Friday, citing people familiar with the matter.
According to the report, Facebook’s guardian is testing the product with influencers and some creators.
The company did not immediately respond to a Reuters request for comment.
Alex Heath said in a newsletter that Meta has been reaching out to talent agencies and celebrities to gauge their interest in trying an early version of the app, which will be integrated with Instagram.
The report also states that parent company Meta has secretly made the new app available to select creators for several months. It is said to be separate from Instagram but allows people to link accounts.
© Thomson Reuters 2023