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Introducing Facebook Parents’ Plans for Additional Layoffs in the Coming Weeks: Report


The Wall Street Journal reported Friday, citing people familiar with the matter, that Facebook’s Meta Platforms plans to announce additional layoffs in multiple rounds over the next several months, which could match the 13 percent job cuts from last year. .

Meta left 11,000 employees four months ago and will be the first Big Tech company to announce a second round of mass layoffs.

According to the report, the first wave of new cuts will be announced next week and will likely hit non-engineering roles the hardest.

The report added that the company is also expected to close some projects and teams in conjunction with these cuts.

Meta did not immediately respond to a Reuters request for comment.

In other news, Meta Platforms said Friday that it is exploring strategic alternatives to customer service company Kustomer, which it acquired in a process that ends last year.

“We are currently exploring strategic alternatives for the customer and will continue to support the customer’s product and customer base throughout this process,” the Facebook owner said in a statement emailed to Reuters, without providing additional details on the alternatives.

Meta plans to divest Kustomer as it looks to refocus on its core business, The Wall Street Journal, which first reported the news Friday, said, citing the company and people familiar with the planned deal.

Kustomer sells CRM software for businesses to communicate with consumers via phone, email, text message, WhatsApp, Instagram, and other channels. It has seen high usage during the COVID-19 pandemic.

The company said Meta made the decision to focus on its fastest-growing commercial messaging offering, including the monetization opportunity for WhatsApp in light of the company’s “efficiency efforts.”

© Thomson Reuters 2023

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Joanna Swanson

Joanna Swanson is Europe correspondent at the Thomson Reuters Foundation based in Brussels covering politics, culture, business, climate change, society, economies and inclusive tech. With specific focus in breaking news, she has covered some of the world's most significant stories.