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Twitter API issue breaks links, images, and third-party app


Several features on Twitter experienced temporary issues on Monday, with users reporting issues with broken links, images and at least one third-party app.

The affected features appeared to be back to normal about an hour after the outages were first reported.

Clicking on a link posted on Twitter, users reported that a black window was displayed with text that read: “Your current API plan does not include access to this endpoint.” The same message appeared when an NBC News reporter attempted to use Tweetdeck, a third-party platform that connects to Twitter accounts.

The phrase “Twitter API” started trending when the issue started affecting users.

NBC News observed a sharp drop in the number of user visits to Twitter news articles starting just before 11:45 a.m. ET. The ability to embed tweets in NBC News stories also appears to be disrupted.

Some users have also reported problems viewing or uploading images to Twitter. NetBlocks, a digital watchdog organization that tracks internet outages, tweeted confirmation that Twitter was experiencing widespread issues.

“Confirmed: Twitter is currently experiencing international slowdowns and outages affecting many users, also affecting image and video content; incident unrelated to nationwide internet disruptions or #TwitterDown filtering,” NetBlocks tweeted.

Twitter support said in a tweet that some features “may not work as expected at this time”.

“We made an internal change that had some unintended consequences,” the Twitter support said. “We are currently working on it and will share an update when it is fixed.”

Elon Musk, owner and CEO of Twitter, tweeted that the issues would be resolved.

“This rig is so flimsy (sigh). Will be fixed shortly,” Musk tweeted in response to another user.

Last month, Twitter users were temporarily unable to post to the service in what was believed to be the most widespread outage since Musk took over the platform.

Musk struck a deal in April last year to buy Twitter for $44 billion, but didn’t officially take control until October. The company made layoffs almost immediately, laying off about 3,700 employees days later.

Joanna Swanson

Joanna Swanson is Europe correspondent at the Thomson Reuters Foundation based in Brussels covering politics, culture, business, climate change, society, economies and inclusive tech. With specific focus in breaking news, she has covered some of the world's most significant stories.